On-time Shipment: The sales person was brutal with conversation. Lied multiple times about confirmed delivery dates. Dodged conversations with excuses multiple times. I will never do business with this company again and will certainly never do business with this sales person again. David Chen is a horrible sales person and everyone should be warned not to do business with this company and their products...
Tanggapan dari pemasok:
Incident such as the parcels being offloaded by the previous container due to insufficient space and overloaded, it's very normal and it happens like that sometimes for sea shipping, it's very normal and really not under supplier's control.
It was loaded on the next available vessel, that's why it took some extra time dear.
We already coordinated with the logistics and rescheduled for reloading, and it was moved to the next available container and already had the items delivered to you successfully.
29 May 2025